Terms of Service
Last updated: February 13, 2026
1. Acceptance of Terms
By accessing or using RETA ("Retirement & Estate Transaction Assistant"), operated by Jucebox ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
2. Description of Service
RETA is an AI-powered assistant for insurance and financial advisors that processes meeting transcripts and generates outputs such as summaries, follow-up communications, CRM notes, and other professional content. The Service is available at app.askreta.ai.
3. User Accounts
You must sign in with an authorized Google account to use the Service. You are responsible for maintaining the security of your account and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Upload content that infringes on intellectual property rights
- Attempt to gain unauthorized access to the Service or its systems
- Interfere with or disrupt the Service or its infrastructure
- Share your account credentials with unauthorized parties
5. Content and Data
You retain ownership of any content you upload to the Service, including meeting transcripts and client data. By using the Service, you grant us a limited license to process your content solely for the purpose of providing the Service's features.
AI-generated outputs (summaries, follow-ups, notes) are provided as drafts for your review. You are responsible for reviewing and verifying all generated content before using it in professional communications or client-facing materials.
6. Third-Party Integrations
The Service integrates with third-party services including Google, OpenAI, Zoom, and GoHighLevel. Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for the availability or performance of third-party services.
7. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated outputs will be accurate or complete. AI-generated content should not be considered professional financial, legal, or insurance advice.
8. Limitation of Liability
To the maximum extent permitted by law, Jucebox shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, including but not limited to damages arising from reliance on AI-generated content.
9. Termination
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will immediately cease.
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the modified terms.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at: support@juceboxny.com